We are pleased to read that you had a pleasant time and also we are happy to hear that you enjoyed the service provided by our wonderful staff. Best regards, Quality Manager Iberostar Paraiso Beachĭear guest, We thank you for choosing Iberostar Paraiso Beach as host of your recent vacations. We hope to have the honor of hosting you once again on your upcoming vacations. Likewise, we thank you for sharing your observations with us as they are an invaluable tool that help us to enhance our service and therefore, our guests' experiences. We always look for the opportunity to primarily find a solution to any issues while our guests are in our hospitality. Also, we kindly ask our guests to approach our Public Relations department for anything you may need in order to make your stay more comfortable. We will share your comments with our team of chefs because at Iberostar we know that the well-being of our guests is the reason for our daily work. Daily we strive to take care of our varied menus that combine quality and quantity following high standards. On the other hand, we are saddened to hear that our exquisite buffet did not live up to your expectations because a passion for gastronomy is one of the strengths of our company. We are happy to read that the facilities and the service provided by our wonderful staff have exceeded your expectations. One other note the buffet restaurants have no AC.…ĭear guest, Thank you for choosing Iberostar Paraiso Beach as host of your recent vacations. ![]() We ate cold food most of the week, the other issue is the lack of variety, half of buffet restaurant is dessert and cold cuts, only one side of restaurant has what you would call your dinner entrees, and one is pasta, if you expect guest to only eat at three specialty restaurants in one weeks stay, then please provide a phenomenal buffet. To begin the food is heated with heat lamps, heat lamps do not keep food hot. My issue is with the food at this resort, I have stayed at many all inclusives, the buffet at this hotel is severely lacking. Also thank you to Amir for a wonderful dinner at the Japanese restaurant, by the far the best dinner of our stay, he entertained us and provided great food. Thank you to Gaspar and Jocelyn in guest services for helping me with requests.Thank you also to Stefania one the restaurant hosts, she was soo sweet always. Overall hotel was good, lots and lots of walking.Our room was good, bed was fine and AC worked perfectly fine. Barcelo Bavaro Palace All Inclusive Resort.Hotels near Iberostar Golf Club Playa Paraiso.Playa Paraiso All Inclusive Spa Resorts.Playa Paraiso Luxury All Inclusive Resorts.Playa Paraiso All Inclusive Beach Resorts.Playa Paraiso Adults Only All Inclusive Resorts.Playa Paraiso Cheap All Inclusive Resorts.Iberostar Hotels & Resorts in Playa Paraiso.Oh and they have plenty of bottled water everywhere, in case that is a concern. Beach was clean, sand awesome, red tide was well managed (bad season this year). Food great, drinks great (prem) and services great. This hotel is about a 15-20 minute taxi ride from Playa the town ($17-25 depending upon MxP or US$ payment), so be aware, if you wish to go into "town", and the 5th Avenue district. It did not prevent us from a great trip, and we would go back. ![]() We tried and failed to reserve multiple times, so had the feeling we had to accommodate concierge availability as the customer, which never feels too good. Food was excellent, and only complaint was the bookings required for the cuisine specific restaurants was a bit over the top considering the hotel was nowhere near capacity - unable/unwilling to accommodate us on one visit. Short trip so did not investigate everything. Hotel golf carts can make some moving around easier. This is a big place, so be prepared to walk and investigate - the hotel entrance is a good walk from the beach, although the buildings with rooms are much closer. Rooms were excellent, well maintained and the service staff couldn't do more to make things easy. We travelled just out of the summer rush and it was fine, plenty of places for families to have fun and adults to have time to themselves. Certainly family friendly, so if you travel in peak seasons, be prepared for lots of children. Excellent hotel, very friendly and warm staff.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |